We are authorized agents for the following brands, Omega, Longines, Rado, Seiko, Maurice Lacroix, West End, Swatch, Kolber, Tissot, Raymond Weil and Titan/HMT. We undertake cuckoo clocks for repairs and restoration.

Mr. Nozer Pundole has trained in Switzerland and regularly updates his knowledge on watches by attending yearly seminars held by the Swatch Group and other Groups.

1. How much does an overhaul cost?

It varies a great deal, but consumers can generally expect to pay upwards of Rs400 - sometimes a great deal upwards- for an overhaul of an uncomplicated automatic watch. As a rule, the more expensive the brand, the more expensive the overhaul.

2. How long does the watch have to remain in the shop?

Usually we keep the watch for a week to ten days depending on the type of watch and amount of work required.

Smaller jobs such battery replacement and strap replacement are done on the spot.

3. What happens to it when it goes in to be serviced?

The watch is taken apart and the bracelet and case are cleaned ultrasonically and polished. The pieces of the movement are cleaned chemically and examined. Worn parts are replaced. The movement is then reassembled, lubricated and regulated. Then, if the watch is water resistant, its water resistance is tested.

Check out more of your questions answered by visiting the watch care page.